Frequently asked questions
Star patches
What are star pimple patches and what do they do?+
They're cute, star-shaped hydrocolloid stickers you place over a blemish to cover and protect it. The soft patch sits on top of the skin, conceals the spot, and helps you avoid touching or picking at it while you sleep or go about your day. They come in assorted colors and sizes.
How do you use a pimple patch?+
Start with clean, dry skin. Peel one star off the sheet, press it gently over the spot, and smooth the edges so it stays put. Leave it on while you sleep or through the day, then peel it off. No rinsing needed.
How long do you leave a pimple patch on?+
Most people wear one for several hours, often overnight (around 6 to 8 hours) or through the day, then swap in a fresh one. There's no need to keep a single patch on for more than a day.
Can you wear pimple patches under makeup?+
Yes. They're thin and sit flat against the skin, so you can apply makeup right over a patch, or wear it on bare skin and let the cute star show.
How many patches come in a pack?+
Each pack comes with either 280 or 1680 patches. Stock up once.
What are the star patches made of?+
Soft hydrocolloid with a gentle, skin-friendly adhesive (a drug-free material). Each pack includes stars in assorted colors and sizes. They're a cosmetic cover, not a medicine.
Can you reuse pimple patches?+
No, each one is single-use. Peel it off when you're done and grab a fresh star next time.
Gold eye masks
What do gold under-eye masks do?+
They're soft gold hydrogel patches you place under your eyes for a cool, hydrating few minutes of self-care. Pop on a pair, relax, then peel them off for a fresh, dewy look. Think cozy pick-me-up, not a treatment.
How do you use gold eye masks?+
On clean, dry skin, place one under each eye (just below the lower lash line, not on the lid or in the eye), relax about 15 to 20 minutes, then peel off. No rinsing needed.
How long do you leave gold eye masks on?+
About 15 to 20 minutes is the sweet spot. Peel them off after, and don't leave them on longer than around 30 minutes.
How often should you use gold eye masks?+
Use them as often as you like, many people use them a few times a week or before a big day.
What are the gold eye masks made of?+
The gold eye masks contain: Water, Glycerin, Polyvinyl Alcohol, Sodium Polyacrylate, Tartaric Acid, Grape Seed Oil, Retinyl Palmitate (Vitamin A), Tocopheryl Acetate (Vitamin E), BHT, Methylparaben, Fragrance, Phyto Collagen, Aloe Vera, Green Tea Extract, and Plum Extract.
Collagen Peel-Off Face Mask
What does a collagen peel-off mask do?+
It is a gel you smooth on, let dry, and peel off in one piece. It leaves your skin feeling clean, soft, and hydrated with a fresh, dewy glow. Think glow-up self care, not a treatment.
How do you use it?+
On clean, dry skin, smooth an even layer over your face with clean fingers, avoiding the eyes, eyebrows, lips, and hairline. Let it dry about 15 to 20 minutes, then gently peel it off and rinse.
How often can you use it?+
Once or twice a week, or before a big day when you want a quick, fresh glow.
What is it made of?+
The main ingredients are Polyvinyl Alcohol, Glycerin, and Soluble Collagen.
Orders and shipping
How long does shipping take, and where do you ship?+
We currently ship to the United States, Canada, the United Kingdom, and Australia. Most orders arrive within about 1 to 2 weeks of ordering, and delivery times are estimates that can vary. Shipping is free on every order. When tracking is available, we'll email you a link once your order ships.
What is your return policy?+
Because we ship directly from our supplier and these are skin-contact products, all sales are final, and we do not accept change-of-mind returns or exchanges. You will receive a full refund if your order is lost in transit, your item arrives damaged or defective, or your order does not arrive within 30 days. Contact us through our Support page with your order number to request one.